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CPC / CTS Certification

Recognized by Corporate America as the symbol of excellence in the Staffing Industry, the Certified Personnel Consultant (CPC) and the Certified Temporary-Staffing Specialist (CTS) designations are offered by RMAR in conjunction with the National Association of Personnel Services (NAPS).

CPC/CTS Certification was initially established as a self-regulating vehicle for the staffing industry. Today, along with this, it is the opportunity to expand the professional knowledge base in employment law, changing regulations, best business practices and the highest standards of ethics.

Why Certify?

  • Certification is viewed by the business community and the industry as a seal of excellence. Fortune Magazine reported in its July 20, 1998 issue that one way to choose a recruiter is to ask if they’ve been certified.
  • NAPS certification was initially established as a self-regulation vehicle for the staffing industry. Today, along with this, it is the opportunity to expand the professional knowledge base in employment law, changing regulations, best business practices and the highest standards of ethics.
  • There are more than 20,000 professionals certified nationally as either a CPC or CTS. That number grows by about 1,000 professionals annually.

According to a recent survey of certified professionals, most respondents said certification gave them a stronger foundation in employment law, enabling them to deal more confidently in an industry that is laden with legal restrictions.

Of those surveyed:

  • 55% said their income has increased substantially or moderately
  • 100% said they use certification to gain a competitive edge or remain competitive with their competition
  • 84% said their confidence in dealing with clients and candidates has increased substantially or moderately
  • 95% said their ability to deal confidently with issues relating to employment laws and regulations has increased substantially or moderately
  • 61% said their business in new orders and clients has increased substantially or moderately
  • 61% said their individual productivity has increased substantially or moderately
  • 67% said their service’s productivity has increased substantially or moderately

Certification Testimonials

“I always let my clients know that I’m a certified recruiter. It’s a symbol of excellence that gives credibility. It also instills the value of personal accountability that you’ve got to deliver to your clients.” Conrad Taylor, CPC, President, The Taylor Consulting Group, NC

“Certification is one of those small steps that can increase your rate of success. Knowing your employment laws will not only assist you with each placement, it will help increase your performance and yield big results. I’m speaking from first hand experience. The return on your investment is priceless.” Robert Larson, CPC, partner, Berman & Larson, NY

“Certification through NAPS places you ahead of the competition. It is a crucial step in career development and demonstrates a commitment to your profession. You will stay abreast of current legal laws, in addition to ongoing training and education.” Doris Schauff, CPC, Regional Manager, The QTI Group, Madison, WI

“Get your certification. It matters. What you learn will help you in ways you can’t even fathom.” Jeff Skrentny, CPC, Owner, The Jefferson Group

“We encourage every recruiter to pursue certification. Certification provides the knowledge and the guidelines to perform according to the highest professional placement standards. We believe that it is imperative for every recruiter to understand the laws that govern our industry, and the ethical standards to which NAPS strives. As the Massachusetts Certification Trainers, we believe that certification demonstrates a commitment to your profession, as well as to your career. We further believe that our association with the certification program has had a positive effect upon both of us, and we encourage those whom are certified to volunteer their time and knowledge to others who seek certification.” Paul Porter, CPC & Joe Madden, CPC, Porter Madden, Inc., Boston, MA

To receive more information or to register for the CPC/CTS Certification click here:

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Visit NAPS Homepage to Read The NAPS Credential

The NAPS Credential is published monthly by the National Association of Personnel Services for the benefit of staffing professionals who have earned the CPC and CTS credential. Click on the logo above to visit the NAPS Homepage. The latest issue of the NAPS Credential is available from the homepage.

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National Registry of Certified Staffing Industry Professionals

A Public Service of the Staffing Industry Certification and Education Leader

Since 1960, the National Association of Personnel Services (NAPS) has advanced a body of knowledge, professional and ethical standards and a continuing education program that has led to the establishment of the Certified Personnel Consultant (CPC) and Certified Temporary-Staffing Specialist (CTS) certificates, the two most widely respected credentials in the staffing industry. To date, the NAPS certification program, focusing on the employment laws that govern the staffing industry, has certified more than 20,000 professionals.

With the creation of the National Registry of Certified Staffing Industry Professionals (NRCSIP), NAPS is using its Internet home to provide information about the men and women who have achieved and maintain the CPC and CTS designations. This information is placed here to validate the credentials of staffing industry professionals by: